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Dynamics 365 CRM Lead Consultant
Remote (UK-Only)

Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives!

You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings.

Responsibilities -

* Serve as a subject matter expert for the Power Platform, both internally and externally.
* Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations.
* Gather and analyse requirements through stakeholder engagement and workshop facilitation.
* Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions.
* Ensure best‑practice methodologies and structured processes are followed throughout delivery.
* Deliver presentations, demonstrations, and user training to both existing and prospective clients.
* Oversee development and deployment activities across environments (Dev / UAT / Live).
* Maintain strong communication with project managers and wider delivery teams.

Skills -

* Extensive experience applying Power Platform capabilities to real‑world customer requirements.
* Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable)
* Experience using Power Platform features alongside AI and Copilot functionality.
* Proven ability to design and deliver customer training.
* Strong written and verbal communication skills.

Benefits -

* Starting Salary - £70k - £85k (dependant on experience)
* Private Healthcare
* Enhanced Pension Contributions
* Flexible, Remote Working Model & More!

Senior Project Manager -
Home Based, (UK)

Job Description

Nigel Frank International are partnered with an established MS Partner who are looking to bring on a Senior Project Manager to lead a diverse portfolio of projects across the Microsoft Technology Stack - covering D365 CE, Business Central & more!

This is a fantastic role for someone who thrives in multi-stream delivery, enjoys working for Microsoft technologies, and wants to make a real impact across complex transformation programmes.

Responsibilities

* Lead the successful delivery of multi-stream projects across the Microsoft technology stack (Business Central, CRM, ERP, Data and Modern Workplace), ensuring delivery is on time, within budget and aligned to agreed quality standards.
* Create and maintain project plans, manage resources, and oversee project financials, RAID logs and stage gate processes to ensure strong project governance and accurate resourcing and billing.
* Manage client communications and stakeholder engagement, providing clear reporting, handling escalations and ensuring alignment across all project workstreams.
* Support change control and pre-sales activities, while contributing as a subject matter expert for project delivery best practice and established delivery methodologies.

Required Skills

* Proven experience delivering Microsoft-focused projects (including Dynamics, Business Central, CRM or ERP) within a consultancy environment.
* Strong knowledge of project governance, stage gate processes and established delivery methodologies, with the ability to manage multiple projects simultaneously.
* Excellent communication and stakeholder management skills, with experience overseeing client communications and engagement.
* Strong commercial awareness, including experience managing project financials, resourcing, billing and overall budget control.

What does the role offer?

* A competitive starting salary up to £80k
* 25 Days Holiday, Private Medical and Pension Schemes
* Brilliant company team events/ employee incentive schemes

Senior Dynamics 365 CRM Consultant

Salary: Up to £80,000

We are seeking an experienced Senior Dynamics 365 CRM Consultant to lead the delivery of high‑quality Microsoft Dynamics 365 solutions. This role offers the opportunity to work closely with clients, analyse business processes, design effective solutions, and drive successful end‑to‑end system implementations.

Key Responsibilities
* Lead full‑lifecycle Dynamics 365 CRM implementation projects.
* Analyse business requirements and translate them into scalable, future‑proof solutions.
* Design, configure, and customise Dynamics 365 applications to meet client needs.
* Provide expert guidance on best practices, solution architecture, and platform capabilities.
* Manage product backlogs, create user stories, and produce functional specifications.
* Facilitate workshops, discovery sessions, and stakeholder engagement activities.
* Deliver end‑user training and provide ongoing support post‑implementation.
* Ensure solution quality, performance, and adherence to project governance.
* Build strong, trusted client relationships and mentor junior consultants.

Skills & Experience
* Proven experience implementing and supporting Microsoft Dynamics 365 CRM solutions.
* Strong hands‑on experience with PowerApps and Power Automate (Flows).
* Demonstrated leadership across large‑scale or complex projects.
* Excellent business process mapping and requirements‑gathering capabilities.
* Strong communication skills with the ability to engage and influence stakeholders.
* Analytical mindset with strong problem‑solving abilities.

If you are a proactive, client‑focused consultant with deep Dynamics 365 expertise and a passion for delivering impactful, high‑value solutions, we'd love to hear from you.

D365 CE Developer
Greater Manchester - Hybrid (2-3 days a week)

We are currently partnering with a growing organisation who are seeking a skilled Dynamics 365 CE Developer to support the development, enhancement and maintenance of its internal business systems.
This role is focused on delivering scalable solutions across D365 CE and Power Platform, streamlining workflows, and enabling teams to operate more efficiently.

Responsibilities

* Configure, customise and enhance D365 CE to support changing business processes and ensure reliable, accurate data across the organisation
* Design and build workflow automation's using Power Automate to reduce manual effort and improve operational efficiency
* Develop and extend solutions across the Power Platform, including Power Apps to enhance system capability and user experience
* Build and maintain integration's between D365 CE and other internal or third-party systems, ensuring consistent and accurate data flow.
* Diagnose and resolve system issues, proactively monitoring performance and addressing root causes to improve long-term stability

Skills

* Strong hands-on experience configuring and customising D365 CE and working with Power Platform tools.
* Ability to design and maintain system integration's and understand data structures, logic and workflows design.
* Skilled at translating technical business requirements into practical, scalable technical solutions
* Experience working in an agile or sprint-based environment
* Strong communication skills with ability to document solutions clearly and collaborate effectively with stakeholders

Benefits

* Starting Salary - £45k-£55k dependant on experience
* Company Bonus
* Flexible hybrid working model
* Excellent professional development opportunities and much more!

Dynamics 365 CE Functional Consultant
West Midlands (Hybrid - 1 day a week)

Nigel Frank International are partnered with an innovative D365 CRM end user who are looking to add a talented D365 CE Functional Consultant to deliver Customer Service & Omnichannel solutions.
Working closely with the business teams to translate requirements into scalable platform capabilities.
The role is centered around enhancing Dynamics 365 through configuration, customisation and continuous improvement to support evolving business needs.

Responsibilities

* Lead functional design and delivery of D365 CE Customer Service and Omnichannel capabilities
* Collaborate with business teams, senior stakeholders, and end users to gather, refine and document requirements
* Configure, customise, and extend the D365 CE platform to introduce new features and optimise existing processes.
* Support solution testing, user training and adoption activities across the organisation.
* Work with technical teams to ensure integration's, data flows and system enhancements align with business objectives

Skills

* Strong hands-on experience with D365 CE Customer Service & Omnichannel.
* Ability to engage confidently with stakeholders at all levels, translating business needs into functional solutions.
* Proficiency in system configuration, customisation, workflows, business rules and extending platform functionality
* Solid understanding of customer service processes, case management, and omnichannel engagement models.
* Strong analytical, problem-solving, and documentation skills.

Benefits

* Starting Salary - £55k - £65k
* Flexible hybrid working model (1 day a week)
* Enhanced Pension Contribution, Life Assurance, Medical and more.

Dynamics 365 CE Developer
Northamptonshire - Onsite

Job Description
We're excited to be partnering with an innovative Dynamics 365 CRM end‑user who are growing their internal tech team and looking for a talented Dynamics 365 CE Developer to join them.

This role offers real impact and variety - you'll shape the architecture for D365 Sales & Customer Service, drive best‑practice development, build integrations across the business, and play a key role in evolving their CRM landscape.

If you're looking for a role where you can make a difference, push technical boundaries, and work with a forward‑thinking organisation, this is it.

Role & Responsibilities



* Lead & support a development team, overseeing technical delivery, workload planning, and ensuring high-quality outputs across multiple projects
* Shape and maintain the organisation's technical architecture, designing scalable solutions and defining integration approaches across core business systems.
* Act as the senior technical authority, reviewing solution designs, guiding development practices, and ensuring consistent engineering standards.
* Drive system performance, data integrity, and platform reliability by managing upgrades, integrations, and optimisation initiatives in collaboration with wider IT teams.

Skills & Experience

* Strong background in designing and delivering solutions on the Microsoft technology stack, particularly Dynamics 365 and related cloud services
* Hands-on experience with integration patterns, APIs, and modern cloud components such as Azure Functions, Logic Apps, or similar technologies
* Proven track record in senior technical or architectural roles, including oversight of complex system implementations and collaboration with external partners.
* Excellent communication and stakeholder-facing skills, with the ability to translate technical concepts into clear, actionable guidance for both technical and non-technical audiences.

Benefits

* Starting Salary - up to £60k
* Life Assurance, Health Insurance, Enhanced Pension Contributions & Much More!

ERP Business Analyst - UK (Remote) - c£70K



A growing consultancy is looking to hire an ERP Business Analyst to support increasing project demand and play a key role in a new ERP implementation.



You will join at the early stages of a full end-to-end ERP programme within the food industry, with involvement from system selection through to delivery. This is a great opportunity to be part of a high-impact project from the outset.



Key Responsibilities

* Lead requirements gathering and stakeholder workshops

* Document As-Is and To-Be business processes

* Support ERP system selection, including RFP/RFI processes

* Translate business needs into clear functional requirements



Skills & Experience

* Strong experience working as a Business Analyst on ERP projects

* Exposure to ERP systems such as NetSuite, Sage, Business Central or similar

* Experience across multiple ERP platforms

* Experience supporting end-to-end implementations

* Strong stakeholder engagement and communication skills

Business Development/ Sales Consultant (Dynamics 365 - ERP/ CRM)

I am actively seeking an experienced ERP/ CRM Business Development and Sales Consultant, with experience selling Microsoft Dynamics 365 ERP/ CRM solutions, for an exciting new vacancy with a expanding solution provider. The UK Dynamics 365 market is expanding rapidly month to month, and this is a fantastic opening to build on your sales/ business development skill set in a forward thinking environment; with excellent career progression and uncapped earning potential.

The role will involve working closely within the practice to help drive new business opportunity with new prospects and existing customers; whilst helping to secure further new projects. You will have hands on involvement in the full cycle sales process - converting warm leads and working with generation teams; presenting the product to prospects and working to close deals.

The role is primarily home based, with occasional on-site travel requirement across the UK.

My client requires a candidate who can provide:

* Hands on skills in selling Microsoft Dynamics 365 ERP/ CRM solutions (experience selling other business systems will be considered)
* Firm understanding of the full cycle digital transformation cycle
* Experience in contributing to business development/ sales strategy
* Strong presentation skills, with experience presenting to Senior Executive / Board level
* Skills in project discovery/ proof of concept, drawing up proposals, project estimations
* Excellent written & verbal Skills - ability to work from own initiative

My client is seeking a driven, enthusiastic sales professional, with a high attention to detail and professionalism, to help grow their UK based Microsoft Dynamics practice. The position is offering a competitive salary/ bonus package (circa £70k base + OTE package) - alongside are a wealth of great company benefits/ perks.

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

0191 338 7564 or via email n.butter@nigelfrank.com

ERP/ MICROSOFT DYNAMICS 365/ AX/ GP/ CRM/ NAV/ SAGE/ ORACLE/ SAP/ IFS/ EPICOR/ BPCS/ PRE-SALES/ SALES/ SOLUTION SALES/ ENTERPRISE/ HOME BASED/ NEWCASTLE/ DURHAM/ SUNDERLAND/ YORK/ LEEDS/ MANCHESTER/

Senior Dynamics 365 CE Consultant
Home based - with occasional travel

We are partnered with a reputable MS Partner who are looking to add a Senior Dynamics 365 CE Consultant to their innovative delivery team!
Looking for a driven, self-starter with strong product knowledge, excellent stakeholder management, requirement gathering & hands-on customisation/configuration skills.

Responsibilities

* Lead end-to-end D365 CE implementations, from discovery and solution design through to go-live
* Run client workshops, gather requirements, and translate them into functional solutions
* Manage internal and external stakeholders across multiple levels
* Configure and customise D365 CE, working closely with technical teams where required
* Mentor Junior Consultants and contribute to practice development

Key Skills

* Proven end-to-end D365 CE project delivery experience within a MS Partner environment (preferred)
* Strong functional knowledge of customer service, omnichannel/contact centre.
* Hands-on customisation experience within D365 CE
* Exposure to Power Platform, particularly Power Automate & Power Apps.
* Ability to work autonomously, manage stakeholders effectively, and stay current with D365 CE advancements.

Benefits

* Starting Salary - up to £75k dependant on experience
* Flexible, home-based working model
* Enhanced pension contributions, life assurance & more.

Dynamics 365/ CRM Support Analyst

Job Description

Actively representing an established service sector organisation based in Central London as they look to add to their application team with a D365 CE/ CRM Support Analyst. Joining a like minded team, the role will involve supporting the day to day operation of my clients business critical Dynamics 365 Customer Engagement CRM system - troubleshooting user issues and involved in supporting new system enhancements. This brilliant role offers a great company culture/ work environment, as well as fantastic career growth prospects/ internal progression.

The role is currently offered as a 1 year fixed term contract, with a view to the role extending permanently thereafter.

My client is seeking a candidate who will work on a hybrid basis - a minimum of 2 day per week from modern Central London offices, and remainder home working.

Role & Responsibilities

* 1st/ 2nd line troubleshooting/ support on Dynamics CRM/ 365 CE
* Assisting in project related tasks such as requirement gathering/ analysis, testing, training users
* System customisation & Power Platform configuration tasks
* Stakeholder engagement at all levels; providing excellent support service to users both on-site and remote

Skills & Qualifications

* Proven experience supporting Dynamics CRM/ D365 CE systems
* Ability to technically support Dynamics 365 CE/ CRM (1st/ 2nd line)
* Broad modular/ industry exposure - ideally sales, marketing
* Exposure to Power BI/ Power Platform customisation (preferable, not essential)
* Data management experience (preferable, not essential)
* Confident communication skills, written and verbal - comfortable in a candidate facing environment

Benefits

* A competitive base salary up to £46,500
* Attractive company benefits package
* Certified training and development opportunities

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.